Bug Tracking for Ricebridge Java Components

Ricebridge Bug Tracking

Get a $15

Gift Certificate for every bug found!

Yeah. That's right. We're serious about bugs and we'll pay you to find them. If you're a Ricebridge customer and you find a bug in one of our products, you, personally, will get a ThinkGeek Gift Certificate to the value of $15!

And if you're not a Ricebridge customer yet, you can still get yourself a $15 discount code if you can find a bug in our free trials.

So there you go. We don't mess about when it comes to bugs and we're happy to take the hit when you find them. One more thing: the rules (there are always rules!).

We try to correct bugs as soon as possible and provide details of workarounds where possible. A list of open and resolved bugs is kept for each version of each product.

To submit a bug report, just send us a mail: bugs@ricebridge.com. You can also submit bug reports from the bug tracking pages for each product.

Bug Compensation

We don't believe in small print. So here are the rules of our bug compensation scheme, in a nice, normal font size.

A gift certificate to the value of $15 will be awarded to the first person who discovers a bug in a Ricebridge product. The person must be a Ricebridge customer or be the agent or employee of a Ricebridge customer. This offer is NOT available to the general public. You MUST be a Ricebridge customer. This offer is also not available to public service licensees.

A bug is defined as an operation of the product which is in contradiction to the public documentation on the Ricebridge website. Ricebridge will make the final determination as to whether an operation or failure consitutes a bug. Feature requests will not be considered bugs.

No customer will receive more than three gift certificates per product line. That is, no more than three bug finds will be rewarded, per customer.

To claim the gift certificate, you agree to have your name and a link to your website, or your employer's website, listed on the bug tracking page for each product.

Ricebridge reserves to right to issue gift certificates in any form, via any third party. The gift certificates will be delivered and redeemed by the third party, and Ricebridge accepts no liability in the exercise of the gift certificates, and does not guarantee their validity.

The rules of our component competition also apply to this bug compensation scheme. In particular, Ricebridge accepts no liability arising from your participation in this scheme.

"Your product actually did help a lot! I was able to accelerate my development time quite a bit and your service support was also real nice.": Luis Garcia,
Independent Contractor
"An event-based CSV parser is so much more flexible and elegant than the free alternatives that I found. We use it for applications which require a mixture of XML and CSV data. This requires a parser that performs well, uses memory efficiently, simplifies data access and accurately formats output data. We found the Ricebridge parser easy to work with, conspicuously well documented and capable of handling large (500kb+) files. That's a big thumbs up from all the Gaisan team.": Shane Dempsey,
Gaisan
"We use XML to process large volumes of transactions, and our nightly jobs were becoming all-day jobs. We replaced our old DOM code with a few XML Manager XPaths and the whole thing was really easy. Our production servers are running fine and the all the jobs are completed on time.": Derek Conniffe,
Rivertower
"I would have spent all day trying to read CSV fields that contained commas. I bought your software about 15 minutes ago and my problem is ALREADY solved. Thank you very, very much for a quality piece of software.": Adrian Klingel,
Illumaware
"Ricebridge CSV Manager was really easy to integrate into our existing system, and has been completely reliable for data transfer, not to mention a big time saver!": Fred Crowe,
Speech-Writers
"We had an absolutely critical deadline, and Ricebridge User Manager really saved the day! It was easy to fit in with our database design and flexible enough to keep going when we changed our database server.": Thomas Kock,
Linuxpartner
"We were able to integrate the Jostraca template engine into our application server software quickly and cleanly, and at this stage, we consider it to be one of those things that 'just works'.": Paul Lyons,
Aran Technologies

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